COVID-19

May 17th 2020

 

RE-OPENING IN STORE ACTIVITIES 

Starting May 19th we are not ready to open our store to the public for in-store shopping.  Due to the ongoing Covid-19 situation, we are keeping up with safety recommendations from our health officials.  Our online store is open and will continue to be a reliable source for you to purchase from.  We are offering free shipping on orders over $200, and last week we started offering curbside pickup for phone-in orders.  Curbside pickups are available Tues-Friday from 11am-3pm.  

For in-store shopping, we are preparing to open under the new restrictions that have been placed on retail stores, but do not currently have a date set.  Once we open for in-store shopping, we will be operating by appointment only, and additional health and safety policy updates will be in place.

 

REPAIRS AND CONSIGNMENT 

We are re-starting our repair and consignment departments.  

For repairs: we are asking that you write your name, phone number and detailed instructions of the work you want done.  You can either email this to us in advance at info@theguitarshop.ca or include it with your item(s) at drop off.  Please allow for more time than usual for the repairs to be completed, as we take extra precautions to make sure the process is safe, for both customers and staff, while we work on your guitar.  Drop off times are Tues-Friday 11am-3pm.  

For consignment: please email us requests at info@theguitarshop.ca and we can discuss your gear, pricing and a drop off time.

If you have questions, please email us at info@theguitarshop.ca anytime and we will be prompt with a response.

 

Thank you and stay safe!

The Guitar Shop